Bridging the Gap

It is a common story, more common than you would think.

There is the payroll system vendor or implementation partner. There is the client-side payroll project team, which can be a mix of functional, operational or technical skills.

There may be an identified compliance gap. Something that is ingrained in the operations or a simple misunderstanding that has far reaching consequences. Or there is a ‘this is the way we have always done it’, or the ‘we don’t need to do that’ mentality.

Payroll gaps come in many forms. Whether it be employee's are misclassified to Awards, employees annual salary to roster being managed incorrectly, record keeping gaps, pay rate issues, Long Service Leave revaluations required, Time & Attendance system interpretation to payroll coding issues.

Other issues may be caused by trying to implement incorrect or misunderstood processes or workarounds back into compliance outcomes - that have been managed by spreadsheets and manual checks, which need attention to be rectified into correct outcomes.

The Vendor is unable to hold a position around rectification to meet compliance for commercial reasons and risk, and the payroll project team may be under resourced or under equipped to deliver a compliance uplift in their project plan.

So it is left. For later.

Non-compliance is typically replicated from legacy system to the new system. It is the perfect opportunity to make change, but it is often not that easy to deliver on. If it has 'always been done that way’, is it really an issue? More often than not, yes, it really is an issue.

If you’re a vendor, implementation partner with a client who has a known issue, or have a payroll project that you can’t bridge the gap to end to end lifecycle compliance, we have some unique solutions that will be able to assist you through.

We remove the project complexity and suggest the critical path to meet in the middle, and achieve compliance.

We bridge the gap.